Plans and payments

The plans

• Free: 3 active QR codes, 5 items per QR code, 1 connected channel (YouTube or Twitch), 100 MB of images.
• Plus, €5 · $5 · 25 RON a month: 10 active QR codes, 20 items per QR code, 4 connected channels, 500 MB of images.
• Pro, €12 · $13 · 60 RON a month: 30 active QR codes, 50 items per QR code, 10 connected channels, 2 GB of images.

For businesses:

• Business, €19 · $21 · 95 RON a month: 50 active QR codes, 50 items per QR code, 10 connected channels, 5 GB of images.
• Business Plus, €49 · $55 · 245 RON a month: 200 active QR codes, 100 items per QR code, 25 connected channels, 20 GB of images.
• Agency, €99 · $109 · 495 RON a month: 500 active QR codes, 200 items per QR code, 50 connected channels, 50 GB of images.

Every plan has all the features: prizes, live streams, the look of the scan page, passwords and stats. Only the limits differ, and on the plans for businesses your scan pages don't show "Made with qwirl" at the bottom. No VAT is added: PDB CREATIVE DATA SYSTEMS S.R.L. isn't registered for VAT, so the price you see is the full price. The price you pay is always shown before you pay.

Launch offer: the first subscribers of Plus, Pro, Business and Business Plus get 30% off for their first 3 months. The plan page shows how many places are left; when none are left, the offer ends. After the 3 months the regular price applies.

Buying a plan

1. In Account, open the Plan tab and choose Choose a plan.
2. Pick the currency (EUR, USD or RON), then Continue to payment on the plan you want.
3. Pay by card on Stripe's secure page. Qwirl never sees your card.
4. You come back to the Plan tab, which says Payment confirmed with your new plan. The new limits apply straight away.

If you leave Stripe's page without paying, nothing is charged and your plan stays the same. Stripe emails you a receipt for every payment.

Managing your subscription

Manage subscription in the Plan tab opens Stripe's page, where you can:

• change your card;
• see and download your receipts;
• cancel the subscription.

The Plan tab also shows the subscription's status and when it renews (or ends, after you cancel). A subscription renews automatically every month.

To switch to another paid plan, write to app@qwirl.io and we'll move you, so you don't pay twice.

Cancelling

After you cancel, your paid plan stays until the end of the month you paid for. Then your account goes back to the free plan:

• nothing is deleted;
• active QR codes above the free limit are switched off (the ones changed most recently stay on); you choose which ones to switch back on, within the limit;
• items, channels and images above the free limits stay, but you can't add more until you're within the limits.

You can subscribe again at any time. Deleting your account also cancels the subscription.

When a payment fails

If a monthly payment doesn't go through, the Plan tab shows Payment problem. Stripe tries again over the next days and you keep your plan meanwhile; update your card under Manage subscription. If the payment still fails, the subscription ends and your account goes back to the free plan, as after cancelling.

Refunds and your rights

• 14 days to change your mind: you can withdraw within 14 days of subscribing by writing to app@qwirl.io. Because the plan starts straight away, we refund the payment minus the days you already used.
• A month that has started isn't refunded when you cancel; the plan simply runs to its end.
• If prices change, we email you at least 30 days before the new price applies to you, and you can cancel before then.

The full rules are in the Terms, section 17, and how payment data is handled is in the Privacy policy.